Contact & Technical Support
Last Updated: August 27, 2026
Have questions about locating your serial number, identifying your radio model, or resolving screen lockout errors (LOCKED, WAIT, SAFE)? Our technical support team is ready to help.
WhatsApp Live Technical Support
Our dedicated technical team is available 7 days a week from 09:00 to 22:00 (UTC+3). We typically respond to WhatsApp inquiries within 5 to 15 minutes.
WhatsApp Support: +90 551 691 25 401. What Information to Provide
To receive immediate assistance, please provide your vehicle make/model and attach a clear photo of the barcode label on your radio unit. You do not need to share VIN/chassis numbers, vehicle registration, or sensitive personal data.
2. Operating Hours & Response Time
Our dedicated technical team is available 7 days a week from 09:00 to 22:00 (UTC+3). We typically respond to WhatsApp inquiries within 5 to 15 minutes.
3. Important Security Notice
In accordance with our anti-theft security protocols, radio codes are not distributed directly inside WhatsApp chat. PIN generation must be performed through our website search wizard or official store-approved mobile applications.
